Conditions

Terms & cancellation policy

Prices
All prices are per day and flat. Accommodation, bed linen, heating, water, gas and electricity and taxes are included in price except the city tax. The following are calculated separately: cleaning (cleaning once flat).

Reductions in case of occupancy with more than 2 or 4 Persons
Children from 0 to 3 years of age go free.
Children from 3 to 8 years of age receive a reduction of 50%;

Payment
You can pay with cash.

Arrival and departure
Holiday flats and rooms are ready after 14 pm on arrival day. On departure day we ask you to vacate the flat or room by 10 am.

Booking
Please take note: booking is confirmed upon payment of deposit (booking confirmation) and the sending of booking confirmation. Deposits will not be returned in case of cancellation. The following cancellation policies also apply:

Cancellation policies in accordance with Art. 1382 ZGB
Bookings may be cancelled up to 60 days prior to the set arrival date free of charge. Only the deposit is retained.
Cancellations made by guests on or after the 29 day prior to set arrival date are subject to the following cancellation conditions:
Cancellations made up to 30 days before set arrival date: 50% of agreed total price.
Cancellations made after 15 days before set arrival date: 80% of agreed total price.
We reserve the right to charge for 100% of the stay in addition to retaining the deposit in cases of no-show. If you should cut short your stay we will charge for the days of holiday taken. An additional 100% of the agreed price for the days of holiday not taken will also be charged. Please let us know in good time if you have to cancel your holiday.

Data Protection
In accordance with Law No. 196/2003 we would like to inform you that your data will only be used and stored for the processing of this application and will not be given to third parties or distributed. Regarding data processing, your rights are set out in Article 7 of Law No. 196/2003. Rights owner is Mr. Florian Pechlaner. You may obtain further information regarding your rights here.

Disclaimer
We make efforts to supply you with correct and complete information on this website. However, we do not carry liability or provide guarantees for the information being up-to-date, correct or complete. We reserve the right to make changes or additions to the information provided without prior notice. Offers or booking confirmations are binding. Despite our careful checking of the content, we can take no responsibility for the content of external links. Only the operators of the linked webpages are responsible for their content.


Mandatory information according to EU regulation no. 524/2013 of the European Parliament and Council. Platform for online consumer dispute resolution (ODR) of the European Commission http://ec.europa.eu/consumers/odr/

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